​A potential participant showed interest in ECC’s Microsoft Office Suite program. Upon completion of the assessment, it was clear this participant had the desire to succeed but there were barriers holding her back from success. She was enrolled in the program and a significant amount of time was spent identifying resources that could help her and address some severe test anxiety issues. This participant was also in a domestic violence situation, so a local counselor intervened to assist her in gaining the skills and confidence needed to remove herself from the situation. We worked with her to build a resume so she could find a job that supported her and her children. The participant completed one certification and decided to enroll in college full time. She is now working on an Associate’s Degree in business.

When Ms. Willard enrolled in the SkillUP Program, she was working part-time and making slightly above minimum wage.  She expressed interest in an Office Administrative Assistant Program.  It required less than $1000 in SkillUP funds to cover the cost of the class, including textbooks and materials for the course.  Ms. Willard did not have access to a computer or internet, and her SkillUP case manager arranged for her to use equipment at a location near her home.
 
Upon completion of the program, Ms. Willard earned a certificate and a promotion to a new job within her organization.