Rachel and Ozarks Technical Community College's certified medical assistant program

​As a recently single mom of 4, I was struggling to find help for my family. I happened to see on the news that OTC was offering this program to help further the education of those that need it. They offered a variety of courses but I chose to go through the CMA program because I knew I’d learn a variety of skills. The class was very hands on and we learned so many new things that we can actually use in the real world. I learned about working on the administrative side of the clinic, along with insurance and how to deal with upset patients, my clinical duties and how to educate patients among other things. During my clinical hours, I was placed in several different departments and got to experience so much that I never could have without the Skill Up program. Within a year I was done with classes, clinicals, and have gotten hired on at a great medical office. I love what I do now and without this program I don’t think I’d be able to work with the prices of childcare. This has really been the hand up that I was looking for.